Common queries answered
Frequently asked Questions
We ship everything USPS. 99% of all packages ship out the same day. Depending on how fast or slow USPS is running at the time. It usually takes 3-5 business days to arrive.
We offer 30 day return or exchanges on non-opened items only. Anything that has been opened we are not able to take back for refund or exchange due to the nature of these items.
if you already received an email with the tracking information, then it is too late to change your address or order. If you have not, then simply use the “contact us” form and hopefully we will see it prior to shipping your order out. We can not promise anything but will try.
Go to your “my account” or input the tracking number in USPS.com’s website.
Please fill out the “Contact US” form. We reply to all messages within 24-48 business hours. You only need to send us the same question once.
Fill out the “Contact US” form. We will try to make changes if the order is not already out the door.
We only ship within the United States.
99% of all orders will come in one package. If there is more than one we will let you know. All orders are shipped in discreet packaging.